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SHEILA HEEN DIFFICULT CONVERSATIONS HOW TO
SHEILA HEEN DIFFICULT CONVERSATIONS MANUAL

SHEILA HEEN DIFFICULT CONVERSATIONS HOW TO

Stone is co-author, along with Bruce Patton and Sheila Heen, of the New York Times business best seller Difficult Conversations: How to Discuss What Matters Most, and with Heen of the acclaimed Thanks for the Feedback.Ĭombine this author session with the Negotiation and Leadership and receive a total discounted rate. 2010, with Douglas Stone & Bruce Patton) and Thanks for the Feedback (Penguin 2014, with Douglas Stone).ĭouglas Stone is a lecturer at Harvard Law School and has taught the art of negotiation around the world. Sheila Heen is a Senior Lecturer on Law at Harvard Law School, a Founder of Triad Consulting and a co-author of two New York Times best sellers: Difficult Conversations (Penguin, 2nd ed. Incorporating interactive exercises, coaching, feedback, and on-the-spot experimentation, this program shows you how to internalize effective strategies and execute them to achieve productive conversations and the results you want.

Keep your team moving forward and on target.

Strengthen your leadership by confronting adversity with aplomb.

Bridge the gulf of real differences in what people believe and feel.

Enhance your fundamental listening skills.

Gain strategies to foster successful relationships.

Overcome difficult tactics and effectively respond to emotions (both yours and others’).

Prevent serious disagreements from crippling your organization.

Understand why some conversations are so challenging-and what you can do about it.Leveraging more than 30 years of research from the Harvard Negotiation Project, Heen and Stone will help you:

From the boardroom to the factory floor, your ability to manage difficult conversations is key to your effectiveness. Gain the strategies, tools, and frameworks you need to manage difficult conversations effectively in this one-day program led by negotiation experts Sheila Heen and Douglas Stone. If you need more information on Chicago style citations check out our Chicago style citation guide or start citing with the BibGuru Chicago style citation generator.

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SHEILA HEEN DIFFICULT CONVERSATIONS MANUAL

Whether dealing with a challenging customer, a difficult supplier, an unhappy employee, an unreasonable official, or a demanding boss, we all have conversations we anticipate with dread. Chicago style citation Formatted according to the Chicago Manual of Style 17 th edition. Session Leaders: Sheila Heen and Douglas Stone Sold Out Difficult Conversations: How to Discuss What Matters Most